
FAQ
Roofing and Pool Questions, Answered
Straight answers from the same crew that installs the work. Roofing 601-724-4282. Pools 601-724-4647.
Common questions before you hire
If yours is not here, call the office. We would rather answer once than guess twice.
How do I get a quote?
You end up with a written scope and a real number for the work on your property. Call 601-724-4282 for roofing or 601-724-4647 for pools, or request a free quote. The office calls you back, sets a site visit when one is needed, and after we see the job you get an itemized quote. You approve every dollar before it becomes a bill.
Who does the work?
Roofing is Dickerson Contracting and pools are DC Pools & Spas, under the same ownership. Jacob or Jordan runs every job with a superintendent on site. Roofing is built by one of the two crews we have trusted for over nine years, and the pool crew is ours from dig to startup. Either way, one standard and no chain of strangers.
Are you licensed in Mississippi?
Yes. Dickerson Contracting LLC is licensed through the Mississippi State Board of Contractors, license 25203-MC. We carry insurance, hold an A+ BBB rating accredited since 2018, and work out of 721 Liberty Rd in Flowood.
What happens after I call?
The office answers or calls you back. You talk through the roof, the pool, or both. We schedule a site visit when the job needs one. After that visit you get a written, itemized quote and a schedule that accounts for weather and materials. Prefer the form first? Same outcome once we reach you.
What areas does Dickerson Contracting serve?
Brandon, Flowood, Jackson, Pearl, Madison, Ridgeland, Clinton and Vicksburg. Our shop sits at 721 Liberty Rd in Flowood, on the Brandon line.
Do you install metal roofs?
Yes. Standing seam and metal panel systems are installed by our crew. See metal roofing.
Do you install fiberglass pools?
Yes, through DC Pools & Spas. We install genuine Latham fiberglass pools start to finish. See pools.
Is pool financing available?
Pool financing is available through Lyon Financial for qualified homeowners. Start with a written project quote so the amount matches the install.
Do you help with storm and insurance claims?
Yes. We inspect and document damage, help file the claim, meet the adjuster on site, and rebuild when the claim is approved. On a covered claim, you pay your deductible. That is it.
Do you remodel existing pools?
Our pool division focuses on new Latham fiberglass installs and outdoor living around new water. Remodel and resurfacing packages are not our product line.
Can the same crew build an outdoor kitchen?
Yes. Outdoor kitchens, patios, pergolas and fire features are built by the same company, with or without a pool.
Every Roofing Question on the Site
Grouped by service, same answers as the service pages carry.
Roofing, General Visit the page
Are you licensed roofing contractors in Mississippi?
Yes. Dickerson Contracting is licensed through the Mississippi State Board of Contractors, insured, and based at 721 Liberty Rd in Flowood. We are BBB accredited and 5 star rated across 100+ Google reviews.
What areas do you cover?
Central Mississippi. Our shop sits on the Brandon and Flowood line, so most crews start the day in Rankin, Hinds or Madison County. Every town we serve is listed at the foot of each page.
What warranty comes with a new roof?
Two separate things. The manufacturer warrants the materials, and that paperwork comes from them and matches exactly what we installed. Our side is the workmanship, and our guarantee is the one we can always keep: we do what we say we will.
Do you replace and repair residential roofs?
Yes. Full residential re-roofs and targeted repairs are both part of the residential and repair service lines. We specify the system your roof needs, write the scope, and finish with a clean jobsite.
Can you help after hail or wind damage?
Yes. We document storm damage, meet adjusters when needed, and rebuild when the claim is approved. On a covered claim, you pay your deductible. That is it.
Do you install metal and commercial roofs?
Yes. Standing seam and other metal systems for homes and buildings, plus commercial EPDM, TPO and PVC, including flat and low-slope work.
How do quotes work?
You get a written, itemized quote with an agreed-to price after we see the roof. You approve every dollar before it becomes a bill.
Residential Roofing Visit the page
What warranty comes with a residential roof?
The manufacturer warrants the materials, and that paperwork matches exactly what we installed. The workmanship is ours, and our guarantee is the one we can always keep: we do what we say we will.
How long does a residential roof replacement take?
It depends on the roof. Steep, complex or multi-layer roofs take longer than a simple one. Your written scope includes a start window and a crew contact before tear-off begins.
Will you repair instead of replace when that is smarter?
Yes. If the problem is localized and the surrounding roof is sound, we quote repair. If stacked repairs will not protect the house, we say so and quote a full residential roof system.
Do you tear off old shingles or install over them?
We tear off to the bare deck, every time. That is how we find and fix soft wood, and it means your underlayment and flashings are new, not layered over a failing system.
Commercial Roofing Visit the page
What commercial roofing systems do you install?
TPO, EPDM and PVC, selected for the deck, drainage, rooftop equipment and warranty path. Insulation, cover board and edge metal are part of the same scope.
Can you work on occupied buildings?
Yes. Staging, phasing and fall protection are planned around tenants and staff, with after-hours or weekend work when the building requires it.
Do you repair commercial roofs or only replace them?
Both. Seam, flashing and drain repairs are common when the field is still sound. We recommend replacement when moisture in the assembly or overall wear makes repairs a short delay, not a fix.
Can you coordinate with HVAC or other rooftop trades?
Yes. Sequencing curbs, units and membrane work keeps leaks from being designed in. Tell us who else is on the roof before we mobilize.
Flat and Low-Slope Visit the page
What causes most flat roof leaks?
Failed flashings at walls and equipment, open seams, clogged drains and ponding water. A curb or parapet detail is often the real entry point.
Can you repair TPO, EPDM and PVC roofs?
Yes, with methods and materials compatible with each membrane. Older built-up and modified systems are assessed case by case.
Is coating a good flat roof repair?
Coatings can help some sound roofs as maintenance, but they do not fix wet insulation, open flashings or widespread membrane failure. We will say when a coating fits and when it does not.
How long does flat roof repair take?
It depends on the scope. Larger areas, drain rebuilds or phased commercial work take longer than a small flashing or seam repair, and you get a schedule with the written scope.
Can you work around rooftop HVAC units?
Yes. We detail curbs and flashings and coordinate with mechanical contractors when units are replaced at the same time.
Metal Roofing Visit the page
Is metal always better than shingles?
No. Metal often costs more up front and suits some roof shapes and goals better than others. We recommend asphalt when it is the better value for your house and plans.
Will a metal roof be loud in the rain?
Noise depends on attic space, insulation and underlayment, and cathedral ceilings transmit more sound. We choose assembly details that reduce it where possible.
Can you repair an existing metal roof?
Often, for flashings, penetrations and limited panel damage. Widespread fastener or seam failure may call for a larger scope, and the repair visit diagnoses which path fits.
How long does a metal roof install take?
It depends on the roof. Complex cuts, custom colors and multi-story access take longer than a simple roof, and your written schedule follows the quote.
Roof Repair Visit the page
Can you repair a roof leak the same week?
Active interior leaks get priority, and timing depends on weather and the schedule. Call 601-724-4282 for the next available slot.
Do you repair metal and flat roofs as well as shingles?
Yes. Steep-slope shingle, metal and many flat or low-slope commercial assemblies are all in scope.
When is replacement better than roof repair?
When the deck, underlayment or overall wear means repairs will stack up faster than a planned replacement. We tell you which path protects the building longer and quote a full system when it is needed.
Will the repair match my existing shingles?
As closely as product lines and sun fade allow. On older roofs, new tabs may stand out until weathering blends them, and we tell you that before work starts.
Storm and Insurance Claims Visit the page
Will you meet my insurance adjuster?
Yes, when scheduled. We bring findings and photos so the conversation stays on the roof, not on guesswork.
Do you charge for storm inspections?
The roof inspection is free. Complex commercial scopes may differ, so ask the office when you call.
What if my claim is denied?
We still show you what the roof needs and quote it. You can pay out of pocket, appeal with better documentation, or phase the work over time. A denial does not mean the roof is fine.
Should I file a claim at all?
Only if the damage clearly exceeds your deductible. We give you an honest read on that before you call anyone, because a claim that does not clear your deductible helps nobody and still goes on your history.
Why does my contractor need to be at the adjuster meeting?
So the same slopes get looked at once, together, with the photo report in hand. Damage missed at that meeting is the most common reason a homeowner is approved for a patch when the roof needs a system.
Why do I get two checks?
Most policies pay the Actual Cash Value first, holding back your deductible and the depreciation. Once the work is finished and invoiced, the depreciation is released as a second check. The gap is timing, not a shortfall.
Can you tarp after storm damage?
When access and safety allow, we can help stabilize the building until permanent repairs are scheduled.
How fast should I call after hail?
As soon as it is safe. Early inspection documents damage before other repairs or more weather confuse the file, and gets you in line while storm volume is high.
Who actually builds the roof after a storm?
The same crews that build every Dickerson roof, run by an owner and a superintendent, to the manufacturer standards for whatever system the claim covers. Other products follow their own warranty paths.
Every Pool Question on the Site
Grouped by service, straight from the pool pages.
Pools, General Visit the page
Are you pool builders or just a retailer?
We are installers. DC Pools & Spas is the pool division of Dickerson Contracting, installing genuine Latham fiberglass pools start to finish.
What pool companies near me actually self-perform the work?
Many companies sell a shell and hand the yard to a chain of subs. Our own crew handles dig, set, plumbing, deck and startup.
How many Latham models can I choose from?
We install 65 Latham shell styles, compact plunge to large family rectangle, and match model to yard on a site visit.
Do you install spas and tanning ledges?
Yes. Latham fiberglass spas, classic or spillover, and tanning ledges molded into the shells that offer them.
Can I finance a pool?
Pool financing is available through Lyon Financial for qualified homeowners. Apply against a written install quote.
Do you remodel existing concrete pools?
No. We install new Latham fiberglass pools and spas, plus the outdoor living around them.
Can the same crew build an outdoor kitchen?
Yes. Outdoor kitchens, patios, pergolas and fire features, on one schedule, with or without a pool.
How long does a fiberglass pool install take?
On-site work is the short part, with no concrete cure cycle. Permitting, shell lead time, weather and access set the calendar, and you get a schedule with the quote and updates when clay or storms move it.
What fence or barrier does Mississippi require for a pool?
Cities and counties here generally enforce IRC-style pool barriers: a fence at least 48 inches high, self-closing and self-latching gates that usually swing away from the pool, and openings a small child cannot slip through. Where the house is part of the barrier, door alarms or similar protection are often required. We confirm the rules for your address and HOA in the permit package.
Fiberglass Pools Visit the page
Do you install genuine Latham fiberglass pools?
Yes. DC Pools & Spas is an authorized Latham builder, installing factory molded Latham shells start to finish across central Mississippi.
Which shell styles do you show on this line?
65 fiberglass shell styles: rectangles, freeforms, plunge and kidney shapes. Depths and gallons are in the table below. The right model fits your access, setbacks and how you swim.
How deep are fiberglass pools?
Published shallow ends run roughly 3 feet 0 inches to 4 feet 10 inches, and deep ends roughly 4 feet 0 inches to 8 feet 6 inches, with Synergy Grand among the deepest at about 8.5 feet. Exact depths per model are in the table below.
Can I add a tanning ledge later?
Not on a fiberglass shell. Ledges are molded into select models, so you choose the ledge with the pool. About 14 models offer a ledge option.
Do you install vinyl plunge pools?
No. Plunge options we install (Milan and Enchantment) are fiberglass only. We do not sell a vinyl plunge line.
What finish colors can I choose?
Factory Crystite Crystal and Classic finishes in colors such as Sapphire Blue, Ocean Blue, Night Sky, Shale Gray, Coastal Bronze and Pearl or Whisper White. You choose it with the model.
Which cities do you serve for fiberglass installs?
Central Mississippi, working out of our Flowood shop. Every town we serve is listed at the foot of each page. Call if you are near the edge of that list.
Can I finance a fiberglass pool?
Yes, through Lyon Financial for qualified homeowners. Start with a quote so the amount matches the install, and mention financing when you request it.
Inground Pools Visit the page
Are your inground pools fiberglass?
Yes. Latham fiberglass inground pools, excavated and set by our own crew.
Do you build gunite or above-ground pools?
No. This division installs new inground Latham fiberglass and does not sell above-ground kits. If you only want poured concrete, ask the office.
How long does an inground install take?
It depends on shell lead time, weather, access and deck scope. You get a schedule with the quote and updates when weather or materials move it.
What fence does Mississippi require around an inground pool?
Local departments generally enforce IRC-style barriers: a fence at least 48 inches high, self-closing and self-latching gates, and openings that keep small children out. We confirm the rules for your address in the permit package.
Spas Visit the page
What Latham spa styles do you install?
Regal, Royal and Shasta fiberglass spas, each in classic or spillover, in freeform, rectangular and compact circular shapes.
What is a spillover spa?
A spa set slightly above the pool so water cascades into the main pool. It is the resort look most people picture when they want a spa with the pool.
Can a spa work year-round in Mississippi?
Yes. Heated and covered, a spa stays usable in shoulder seasons and winter while an unheated pool sits idle.
Do I need special electrical?
Spas need dedicated power for heat and circulation. We check your panel on the site visit so any upgrade is in the quote.
Pool Tanning Ledges Visit the page
What is pool tanning on a fiberglass pool?
Time spent on a broad, shallow shelf molded into the shallow end, usually six to twelve inches of water, sized for loungers so you can sit or lie half in the water. It is also called a tanning ledge, sun shelf or Baja shelf.
How deep should a tanning ledge be?
Around six to ten inches keeps furniture stable and water warm. Closer to twelve inches cools better for sitting adults but is less stable for loungers. Many Latham molded ledges run near 10 inches. Confirm the model sheet.
Can a tanning ledge be added to an existing pool?
Not to a fiberglass shell that was not molded with one. The ledge is part of the structure, so it has to be chosen with the pool model on a new install.
Is it safe for small children?
With fencing, supervision and other safety layers in place, it is the safest water in the pool: a few inches deep, in full view, next to an adult. It does not replace those layers.
Can I put an umbrella in it?
Yes, if you specify an umbrella sleeve when you choose the model. Shade is what makes a ledge usable in the middle of a Mississippi afternoon.
Does a tanning ledge cost extra?
It is part of the shell. What moves the price is the model, the deck around it, and any umbrella or furniture provision.
How many Latham models offer a ledge?
About 14 models in the line we sell. We filter those against your yard access and setbacks on the site visit.
Do you remodel pools to add a sun shelf?
No. Our pool division installs new Latham fiberglass pools, so the shelf is chosen with the shell.
Pool Financing Visit the page
Who provides the pool financing?
Pool financing is available through Lyon Financial for qualified homeowners. We coordinate the project amount with your quote.
Do I need a quote before applying?
Yes. Start with a free pool quote so financing matches the install instead of a guess.
Can financing cover outdoor kitchen or deck add-ons?
Often, when they are written into the same project quote. Ask when you price the job.
Does financing change the install quality?
No. Payment method does not change crew, sequence or standards. You are still buying a written scope of work from our own crew.
What credit is required?
Approval and terms depend on Lyon Financial underwriting. We do not publish guaranteed rates or scores; those decisions belong to the lender.
Can I finance a spa?
Ask when you quote. Latham fiberglass spa projects can be financed for qualified buyers on a written install scope.
Is Lyon financing only for new pool installs?
It is the path we use for qualified DC Pools & Spas projects: Latham fiberglass pools, spas and related backyard work on a written install quote.
When should I apply?
After you have a quote and before the build is locked on the schedule, so funding and crew timing line up.

Go deeper
More detail by service
Short answers here. Full process, materials and local climate notes live under roofing and pools.
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